Starbucks

Brand Marketing

Brand Strategy

Digital

Brief

As a key client, Starbucks® entrusted us with brand marketing responsibilities to help them across the UK and EMENA (Europe, Middle East, and North Africa) regions. Our main objective was to support Starbucks in expanding its presence within the foodservice and self-serve markets. We were tasked with preserving the integrity and consistency of the Starbucks brand while adapting campaign messages for both B2B and B2C audiences. This required us to create over 100 unique assets per season — including posters, digital content, and more — for the We Proudly Serve Starbucks® program, which brings the Starbucks® experience into diverse foodservice and on-the-go settings across these regions.

Challenge

Our primary challenge was to ensure strict adherence to Starbucks’ branding and messaging guidelines, while delivering campaign messages that resonated with both B2B and B2C audiences across diverse markets and platforms. Additionally, with Starbucks reaching global markets, it was crucial to maintain a cohesive aesthetic aligned with the Starbucks brand identity while also highlighting the distinct appeal of the We Proudly Serve Starbucks program.

Solution

To achieve this, I cultivated a strong relationship with the marketing team, enabling swift, effective communication and ensuring clarity in each campaign's message. For every campaign, we produced a suite of cohesive assets that adhered to Starbucks’ brand standards. By thoughtfully integrating Starbucks’ established aesthetic with tailored creative elements, we delivered a seamless, high-quality brand experience that effectively engaged both B2B and B2C audiences across international markets. Included here is an example of some of our targeted launch campaign mechanics and POS for the Blonde Roast blend, showcasing our approach to delivering brand-consistent yet adaptable marketing solutions.

Project Info

Starbucks / Nestlé Professional
Head of Design/Creative
Led a multidisciplinary team to develop and deliver brand comms and assets for Starbucks Out of Home. Oversaw all stages of the design process, ensuring strict adherence to Strabucks global brand guidelines and client objectives. Collaborated closely with cross-functional teams and stakeholders to meet project deadlines, maintain quality standards, and optimise marketing impact. Guided creative strategy, fostered innovation, and promoted best practices to elevate brand identity and consumer engagement. Delivered general brand marketing comms, Sell in decks, Guides for both internal and external use, POS, Digital & printed advertising and presentations, while maintaining meticulous attention to detail.